The agreement, in short.

Coaching, not therapy.Incala is non-clinical. We do not diagnose, treat, or replace registered psychotherapists, psychiatrists, EPs, OTs, SaLTs, paediatricians, or CAMHS clinicians. If you're in crisis: Samaritans (116 123 UK), NHS 111, or 999.

The AI coach is an AI. It can be insightful. It can also be wrong, miss context, or produce inappropriate responses. Treat it as one perspective, not as truth. Consult human professionals for anything consequential.

13+ with parental consent for under-16. 13–15 year-olds sign up with a verified parent/guardian email; 16+ self-consent. Under-13 not permitted.