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Terms

The agreement, in short.

A few things to know up front

Coaching, not therapy.Incala is non-clinical. We do not diagnose, treat, or replace registered psychotherapists, psychiatrists, EPs, OTs, SaLTs, paediatricians, or CAMHS clinicians. If you're in crisis: Samaritans (116 123 UK), NHS 111, or 999.

The AI coach is an AI. It can be insightful. It can also be wrong, miss context, or produce inappropriate responses. Treat it as one perspective, not as truth. Consult human professionals for anything consequential.

16 and over.The beta is open to people aged 16 and over, who consent for themselves under UK GDPR. We don't currently take registrations from under-16s; support for younger users with verified parental consent is planned but not yet enabled.

A subscription with a free trial.Incala is £19.99/month or £179/year, with a 14-day free trial. Cancel any time from your account — cancel during the trial and you won't be charged. Payments are handled by Stripe.

The full terms

The full terms of service — acceptable use, subscription and billing, liability, beta status, termination, jurisdiction — live on the app domain.

Read the full terms →